Note generation service degradation to some Japan customers

Resolved·Degraded performance

We have implemented the fix. Issue is now resolved.

Wed, Aug 19, 2026, 07:22 AM

(1 month ago)

Affected components

Aug 19, 2026, 02:29 AM

07:22 AM

Note Generation

Updates

Resolved

We have implemented the fix. Issue is now resolved.

Wed, Aug 19, 2026, 07:22 AM

Identified

We have identified the issue and a fix. We'll share another update once fix is implemented.

Wed, Aug 19, 2026, 04:44 AM(2 hours earlier)

Identified

We are investigating note generation degradation affecting some Japan customers.

Wed, Aug 19, 2026, 02:29 AM(2 hours earlier)