Resolved
The issue has been resolved and all services are back to normal. Thank you for your patience.
Identified
We've identified the cause and a fix is in progress. We'll share another update once services are fully restored. Thank you for your patience.
Investigating
We're aware of an issue causing an issue connecting to Heidi. The service is currently unavailable for some user in Japan region.
We're sorry for the disruption to your day. Thank you for your patience.
