Service degradation within APAC

Resolved·Degraded performance

A fix has been implemented, and we have seen functionality and response time return to normal.

Wed, Jun 3, 2026, 10:33 PM

(4 months ago)

Affected components

Jun 3, 2026, 09:18 PM

10:33 PM

Heidi Homepage

Note Generation

Comms

Evidence

Updates

Resolved

A fix has been implemented, and we have seen functionality and response time return to normal.

Wed, Jun 3, 2026, 10:33 PM

Investigating

We have observed service degradation for APAC users and are investigating as a high priority. Other users appear to be unaffected at this time.

Wed, Jun 3, 2026, 09:18 PM(1 hour earlier)